Shipping policy

Shipping Policy

1. Overview

Thank you for shopping with us. We are committed to delivering your gadgets and other products safely and efficiently to customers worldwide.

2. Processing Time

  • Orders are processed within 1–3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Middle East: 3–7 business days
  • Europe: 5–10 business days
  • North America: 7–12 business days
  • Asia: 5–10 business days
  • Rest of the World: 7–15 business days

Delivery delays can occasionally occur due to customs clearance or unforeseen circumstances.

4. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

5. Customs, Duties & Taxes

We ship internationally, and your order may be subject to import duties and taxes (including VAT), which are imposed once a shipment reaches your destination country.

  • Customers are responsible for all customs duties and taxes.
  • We are not responsible for delays caused by customs.

6. Shipping Carriers

We use trusted international carriers such as DHL, FedEx, UPS, and other reliable courier services depending on your location.

7. Damaged, Lost, or Stolen Packages

  • If your order arrives damaged, please contact us within 48 hours with photos.
  • We are not responsible for lost or stolen packages confirmed as delivered to the address provided.
  • However, we will assist you in contacting the shipping carrier.

8. Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you notice an error, contact us immediately before shipment.

9. Delays & Force Majeure

We are not liable for delays caused by events beyond our control, including natural disasters, strikes, or courier disruptions.

10. Contact Us

If you have any questions about your order or shipping, please contact our support team at:

Email: zynvora.contact@gmail.com

This shipping policy is subject to change without notice.